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.15s;display:flex;position:relative}.tegel:hover{border-color:var(--rand-sterk);box-shadow:var(--schaduw-md);transform:translateY(-1px)}.tegel-icoon{background:var(--merk-zacht);width:34px;height:34px;color:var(--accent);border-radius:10px;place-items:center;display:grid;position:absolute;top:14px;right:14px}.tegel-icoon svg{width:18px;height:18px}.tegel .getal{font:700 30px/1.1 var(--kop);color:var(--tekst);letter-spacing:-.02em;margin-top:2px}.tegel .label{color:var(--tekst-zacht);margin-top:6px;font-size:13px;font-weight:600}.tegel-nadruk{border-color:var(--fout-rand);background:linear-gradient(180deg, var(--fout-vlak), var(--vlak))}.tegel-nadruk .getal{color:var(--fout)}.tegel-nadruk .tegel-icoon{background:var(--fout-zacht);color:var(--fout)}.twee-kolommen{grid-template-columns:repeat(auto-fit,minmax(340px,1fr));gap:16px;display:grid}.twee-kolommen .kaart{margin-bottom:0}.lijst-compact{margin:0;padding:0;list-style:none}.lijst-compact li{border-bottom:1px solid var(--rand);flex-direction:column;gap:2px;padding:10px 0;display:flex}.lijst-compact li:last-child{border-bottom:0;padding-bottom:0}.lijst-compact a{color:var(--tekst);font-weight:600;text-decoration:none}.lijst-compact a:hover{color:var(--accent)}.lijst-compact .zacht{font-size:13px}.chips{scrollbar-width:none;gap:6px;margin-bottom:14px;padding:2px 24px 2px 2px;display:flex;overflow-x:auto;-webkit-mask-image:linear-gradient(90deg,#000 calc(100% - 32px),#0000);mask-image:linear-gradient(90deg,#000 calc(100% - 32px),#0000)}.chips::-webkit-scrollbar{display:none}.chip{border:1px solid var(--rand);background:var(--vlak);min-height:34px;color:var(--tekst-zacht);font:600 13px var(--body);cursor:pointer;border-radius:999px;flex-shrink:0;padding:0 14px;transition:background-color .12s,color .12s,border-color 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var(--rand);vertical-align:middle;padding:12px 14px}.tabel tbody tr{cursor:pointer;transition:background-color .1s}.tabel tbody tr:hover{background:var(--vlak-hover)}.tabel tbody tr:last-child td{border-bottom:0}.sorteer{font:inherit;color:inherit;text-transform:inherit;letter-spacing:inherit;cursor:pointer;background:0 0;border:0;padding:0}.sorteer:hover{color:var(--tekst)}.ticketlink{color:var(--tekst);font-weight:600;text-decoration:none}.ticketlink:hover{color:var(--accent)}.rij-te-laat td:first-child{box-shadow:inset 3px 0 0 var(--fout-knop)}.klantlogo{background:var(--merk-zacht);width:34px;height:34px;color:var(--accent);font:700 12px var(--kop);border-radius:9px;flex-shrink:0;place-items:center;display:inline-grid}.klantlogo.groot{border-radius:14px;width:54px;height:54px;font-size:18px}.klantkop{align-items:center;gap:16px;display:flex}.status{font:600 12px var(--body);white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3px 10px 3px 8px;display:inline-flex}.status:before{content:"";background:currentColor;border-radius:50%;width:6px;height:6px}.status-open{background:var(--info-bg);color:var(--info-fg)}.status-pending{background:var(--waarsch-bg);color:var(--waarsch-fg)}.status-resolved{background:var(--ok-bg);color:var(--ok-fg)}.paginering{justify-content:center;align-items:center;gap:12px;margin-top:16px;display:flex}.formulier{flex-direction:column;gap:14px;display:flex}.formulier-breed{max-width:780px}.formulier label,.ticket-velden label{font:600 13px var(--body);color:var(--tekst-zacht);flex-direction:column;gap:6px;display:flex}.formulier input:not([type=checkbox]):not([type=radio]):not([type=file]),.formulier select,.formulier textarea,.ticket-velden select,textarea,.contactlijst select{font:15px var(--body);color:var(--tekst);background:var(--invoer);border:1px solid var(--rand-sterk);border-radius:var(--radius);width:100%;min-height:42px;padding:9px 12px;transition:border-color .15s,box-shadow .15s}.formulier input[type=file]{font:14px var(--body);color:var(--tekst-zacht)}input[type=file]::file-selector-button{border-radius:var(--radius-s);cursor:pointer;border:1px solid var(--rand-sterk);background:var(--vlak);min-height:36px;color:var(--tekst);font:600 13px var(--body);margin-right:12px;padding:0 14px}input[type=file]::file-selector-button:hover{background:var(--vlak-hover)}.formulier input:hover,.formulier select:hover,.formulier textarea:hover,.ticket-velden select:hover,textarea:hover,.filters input:hover,.filters select:hover{border-color:var(--tekst-flauw)}input:focus,select:focus,textarea:focus{box-shadow:0 0 0 3px var(--focus-ring);outline:none;border-color:var(--accent)!important}textarea{resize:vertical;line-height:1.55}input[type=checkbox],input[type=radio]{accent-color:var(--merk)}.formulier .vinkje,.vinkje{font:14px var(--body);color:var(--tekst);flex-direction:row;align-items:center;gap:10px}.vinkje 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var(--rand);font:14px var(--body);cursor:pointer;background:0 0;padding:11px 12px}.keuzelijst button:last-child{border-bottom:0}.keuzelijst button:hover{background:var(--vlak-hover)}.gekozen{color:var(--tekst);border:1px solid var(--rand);border-radius:var(--radius);background:var(--vlak-zacht);align-items:center;gap:12px;padding:10px 12px;font-size:15px;display:flex}fieldset.schema{border:1px solid var(--rand);border-radius:var(--radius);flex-direction:column;gap:12px;margin:0;padding:14px;display:flex}fieldset.schema legend{font:700 13px var(--kop);color:var(--tekst);padding:0 6px}.dagkeuze{flex-wrap:wrap;gap:6px 14px;display:flex}.inactief-rij{opacity:.55}.ticket-kop{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:4px;display:flex}.ticket-velden{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px;display:grid}.ticket-grid{grid-template-columns:minmax(0,1fr) 380px;align-items:start;gap:16px;display:grid}.sla{background:var(--merk-zacht);color:var(--accent);border-radius:var(--radius);font:600 13px var(--body);align-items:center;gap:8px;padding:8px 12px;display:inline-flex}.sla-te-laat{background:var(--fout-licht);color:var(--fout)}.sla-pauze{background:var(--waarsch-bg);color:var(--waarsch-fg)}.sla-ok{background:var(--ok-bg);color:var(--ok-fg)}.rich{overflow-wrap:anywhere;line-height:1.6}.rich p{margin:0 0 8px}.rich p:last-child{margin-bottom:0}.tijdlijn{margin:0;padding:0;list-style:none}.ev{border:1px solid var(--rand);border-left:3px solid var(--rand-sterk);border-radius:var(--radius);background:var(--vlak-zacht);margin-bottom:10px;padding:12px 14px}.ev-interne_notitie{border-left-color:var(--notitie-rand);background:var(--notitie-bg)}.ev-klantmail,.ev-antwoord{border-left-color:var(--merk)}.ev-statuswijziging,.ev-toewijzing,.ev-prioriteitswijziging,.ev-samenvoeging{border-color:#0000;border-left-color:var(--rand);background:0 0;padding-top:6px;padding-bottom:6px;font-size:14px}.ev-kop{flex-wrap:wrap;align-items:baseline;gap:8px;margin-bottom:6px;font-size:13px;display:flex}.ev-acties{gap:12px;margin-left:auto;display:flex}.label-intern,.label-toeslag,.label-abonnement,.label-eenmalig{font:600 11px var(--body);border-radius:999px;margin-left:6px;padding:2px 8px;display:inline-block}.label-intern{background:var(--label-geel-bg);color:var(--label-geel-fg)}.label-toeslag{background:var(--fout-zacht);color:var(--fout)}.label-abonnement{background:var(--paars-bg);color:var(--paars-fg);margin-left:0}.label-eenmalig{background:var(--info-bg);color:var(--info-fg);margin-left:0}.tijdregels{margin:8px 0 0;padding:0;font-size:14px;list-style:none}.tijdregels li{border-bottom:1px solid var(--rand);flex-direction:column;gap:2px;padding:10px 0;display:flex}.tijdregels li:last-child{border-bottom:0}.tijdregels li.verdacht{background:var(--fout-vlak)}.product-abonnement{box-shadow:inset 3px 0 0 var(--paars-rand);padding-left:10px!important}.product-eenmalig{box-shadow:inset 3px 0 0 var(--merk-rand);padding-left:10px!important}.totaal{border-top:1px solid var(--rand-sterk);flex-direction:column;gap:2px;margin-top:12px;padding-top:10px;font-size:14px;display:flex}.timer-chip{background:var(--fout-licht);border:1px solid var(--fout-rand);border-radius:999px;align-items:center;gap:4px;height:36px;padding:0 4px 0 12px;display:flex}.timer-chip a{color:var(--fout);font:700 13px var(--body);white-space:nowrap;font-variant-numeric:tabular-nums;text-decoration:none}.timer-stop{background:var(--fout-knop);color:#fff;cursor:pointer;border:0;border-radius:50%;place-items:center;width:28px;height:28px;display:grid}.timer-stop svg{width:11px;height:11px}.timer-dot{background:var(--fout-knop);vertical-align:1px;border-radius:50%;width:8px;height:8px;margin-right:6px;animation:1.4s infinite knipper;display:inline-block}@keyframes knipper{50%{opacity:.25}}.timer-regel{color:var(--fout);margin:4px 0;font-size:14px}.acties-lijst{flex-direction:column;gap:8px;display:flex}.acties-lijst .knop{justify-content:flex-start}.gegevens{grid-template-columns:120px 1fr;gap:8px 14px;margin:0;font-size:14px;display:grid}.gegevens dt{color:var(--tekst-zacht)}.gegevens dd{margin:0}.notitie-blok{white-space:pre-wrap;background:var(--vlak-zacht);border:1px solid var(--rand);border-radius:var(--radius);padding:12px;font-size:14px}.contactlijst{margin:0;padding:0;list-style:none}.contactlijst li{border-bottom:1px solid var(--rand);flex-direction:column;gap:4px;padding:12px 0;display:flex}.contactlijst li:last-child{border-bottom:0}.contactlijst li.inactief{opacity:.6}.contactlijst select{max-width:320px;min-height:38px;padding:0 10px}.overlay{z-index:50;background:var(--overlay);-webkit-backdrop-filter:blur(3px);justify-content:center;align-items:flex-start;padding:12vh 16px 16px;animation:.12s ease-out 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verschijn}.uitleg-paneel h2{margin-bottom:14px;font-size:18px}.stappen{gap:12px;margin:0 0 14px;padding:0;list-style:none;display:grid}.stappen li{align-items:center;gap:12px;font-size:15px;line-height:1.45;display:flex}.stappen li>span:last-child{flex:1;min-width:0}.stap-icoon{background:var(--merk-zacht);width:36px;height:36px;color:var(--accent);border-radius:10px;flex-shrink:0;place-items:center;display:grid}.stap-icoon svg{width:18px;height:18px}@media (width<=1180px){.ticket-grid{grid-template-columns:1fr}}@media (width<=960px){.login{grid-template-columns:1fr}.login-merk{display:none}.login-logo{display:block}.zijbalk{display:none}.balk{padding-left:16px;padding-right:16px}.balk-logo{display:block}.onderbalk{z-index:20;padding:6px 8px calc(6px + env(safe-area-inset-bottom));background:var(--balk);border-top:1px solid var(--rand);-webkit-backdrop-filter:saturate(1.6)blur(14px);justify-content:space-around;display:flex;position:fixed;bottom:0;left:0;right:0}.onderbalk a{border-radius:var(--radius);color:var(--tekst-zacht);font:600 11.5px var(--body);flex-direction:column;flex:1;align-items:center;gap:3px;padding:6px 4px;text-decoration:none;display:flex}.onderbalk a svg{width:22px;height:22px}.onderbalk a.actief{color:var(--accent)}.onderbalk a.actief svg{background:var(--merk-zacht);border-radius:999px;width:52px;height:28px;margin:-3px 0;padding:3px 14px}.inhoud{padding:18px 14px calc(96px + env(safe-area-inset-bottom))}.kol-apparaat{display:none}}@media (width<=640px){.zoek kbd,.zoek span{display:none}.zoek{flex:0 0 44px;justify-content:center;height:44px;margin-left:auto;padding:0}.balk-acties{gap:8px;margin-left:0}.knop-tekst-breed{display:none}.balk .knop-primair{width:44px;min-height:44px;padding:0}.balk{gap:8px;padding-left:12px;padding-right:12px}.balk-logo img{height:22px}.timer-nr{display:none}.timer-chip{padding-left:10px}.paginatitel{font-size:21px}.naast-elkaar{grid-template-columns:1fr}.tegels{grid-template-columns:1fr 1fr;gap:10px}.installeer-balk{flex-wrap:wrap}.notitie-acties{flex-direction:column;align-items:stretch}.notitie-acties .vinkje{justify-content:flex-start}.installeer-acties{width:100%}.installeer-acties .knop-primair{flex:1}.tegel{padding:14px}.tegel .getal{font-size:26px}.tegel-icoon{width:30px;height:30px;top:12px;right:12px}.twee-kolommen{grid-template-columns:1fr}.kaart{padding:16px}.tickets-tabel thead{display:none}.tickets-tabel tr{border-bottom:1px solid var(--rand);grid-template-columns:40px 1fr auto;gap:2px 10px;padding:12px 14px;display:grid}.tickets-tabel tbody tr:last-child{border-bottom:0}.tickets-tabel td{border:0;padding:0}.tickets-tabel td:first-child{grid-row:span 3}.tickets-tabel td:nth-child(2){grid-column:2/4}.tickets-tabel td:nth-child(3){color:var(--tekst-zacht);grid-column:2;font-size:13px}.tickets-tabel td:nth-child(5){grid-area:2/3}.tickets-tabel td:nth-child(6){color:var(--tekst-zacht);grid-column:2/4;font-size:12px}.gegevens{grid-template-columns:1fr;gap:2px}.gegevens dd{margin-bottom:8px}.menu{left:12px;right:12px;top:calc(var(--balk-hoog) + env(safe-area-inset-top) + 8px);width:auto;position:fixed}}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:.01ms!important;animation-duration:.01ms!important}}